Over the course of 5 years, FSVC delivered a series of 12 demand-driven technical assistance activities to Banco Keve in Angola to help strengthen the bank’s risk management policies and procedures, credit underwriting practices, SME banking operations, and marketing and sales operations.  The project activities consisted of assessments, consultations, expert commentaries, on-the-job training, and one U.S.-based study tour for Banco Keve staff.  FSVC’s volunteer experts included private commercial bankers from Bank of America and Wells Fargo, community bankers, bank examiners from the FDIC and consultants for the U.S. Department of Treasury and World Bank.  Leveraging the vast experience of FSVC volunteer experts, Banco Keve was able to improve its risk management operations, reduce the number of Non-Performing Loans (NPLs) in its portfolio and increase its focus on developing its SME customer base through product differentiation and market segmentation.